Cancellations by guest:

In the event that a guest wishes to cancel a booking, the following refunds will be offered:

• Cancellations made not less than 30 days prior to the check-in date - 100%

• Cancellations made not less than 14 days prior to the check-in date - 50%

• Cancellations made less than 14 days prior to the check-in date - 25%

• Cancellations made less than 7days prior to the check-in date - 0%

 

Bookings made within 7 days of the check-in date shall not be eligible for a refund in the event of cancellation.

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Refunds will be subject to an administration fee of 2.5% of the amount being refunded.

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Cancellations by owner:

In the unlikely event that the Owner is forced to make any substantial changes to the Client’s holiday or even cancel it, we will offer you a full refund. We do, however, reserve the right to make these changes if appropriate. If you do accept a refund, we will be under no further liability.